Its well established that 1300 Number Phone Words provide brands with high recognition amongst consumers across Australia. As a result, organisations using 1300 Numbers with Phone Words are able to increase advertising response rates and likewise revenue. (see 1300 & 1800 Number Plans)
Phone Words are not unique to 1300 Numbers alone. They are also available with 13 Numbers or 1800 Numbers. Collectively, these are often referred to as Smart Numbers. Phone Words add another dimension to your brand – as 1300 Number Phone Words can spell out your company name or services etc – and thereby creating a distinguishable brand that is a beacon amongst the communication maze.
Furthermore, Phone Words are easily recognised by potential customers throughout Australia. For instance, 13 HELP (13 43 57) is used by NRMA. Or a bike shop could use a number such as 1300 CYCLES (1300 292 537) etc. Therefore, when calling 13 HELP, customers dial 13 43 57 on your dial pad. (see 1300 & 1800 Number Plans)
1300 Numbers Phone Words add significant value to businesses across Australia, such as;
The best 1300 Number Plans in Australia improve business performance as a result of the following attributes;
In addition to the impact Phone Words can have on your business, Smartcom’s add-on services will add a new level of professionalism. For instance;
As a national phone number, using 1300 Numbers or 1800 Numbers as a single point of call across Australia will inherently expand your customer reach, and as a result will keep your sales and customer service staff busy on the phone in relation to both client acquisition and retention. Importantly, the cost of 1300 Numbers is more often than not significantly outweighed by revenue gains and quality control KPI’s in relation to customer service. (see 1300 & 1800 Number Plans)
Smartcom is one of the fastest growing 1300 Numbers and 1800 Numbers service providers in Australia. As a result, our competitive call plans can slash the cost of your 1300 Number phone bill. (see 1300 & 1800 Number Plans)
Phone Words are issued by the telco governing body; ACMA. The price of Phone Words comes at a premium from the nominal costs associated with traditional Smart Numbers in Australia ie 13, 1300 or 1800 Numbers. Furthermore, ACMA has 6 different categories for Phone Words.
What do 1300 Numbers & Phone Words Cost?Smartcom has seven, 1300 Number plans – starting with a pay as you go model – whereby you essentially pay for the cost of calls at 45c a minute. Other plans cater for businesses of any size, from Small Business to Enterprise, as well as Call Centres. These numbers can be bought directly through Smartcom. (see 1300 & 1800 Number Plans)
As mentioned above, Phone Words are purchased through ACMA. ACMA has, six Phone Word categories to choose from – with prices ranging from $250 to $20,000. If your looking for the 1300 CYCLES (1300 292 537) example above, these are typically $250.
SmartTrak 1300 is a dynamic call tracking function that adds a new dimension to the value of 1300 Numbers, in giving businesses the ability to track phone calls across both media channels and brands.
Moreover, you’re able to track response rates of marketing campaigns across traditional and digital channels, such as; Television, Radio, Print, Direct Mail, Email, Google Search, Google Ads, Bing, Facebook, and Linkedin.
Incorporating a clever mix of software and telecommunications, SmartTrak provides businesses with greater transparency of marketing and BAU activities beyond merely clicks and online conversions. As a result, business leaders can better measure performance and eliminate cost wastage.
You can either buy a new 1300 Number or 1800 Number plans for Australia from Smartcom; or alternatively, have Smartcom transfer an existing number you currently have. (see 1300 & 1800 Number Plans)
Ask Smartcom to point your 1300 Numbers to one of our quality Hosted PBX business phone systems and further drive revenue performance as a result of increased mobility and agility to reduce overall costs. (see Cloud Hosted PBX Plans)
The Smartcom customer portal provides businesses with extensive call tracking reports, as well as change management capabilities. Moreover, the portal captures the vital statistics of phone calls as to which marketing sources are generating the most calls and conversions.
Likewise, establish call patterns as to the days and times you receive the most calls; as well as calls answered versus calls missed by your team. Furthermore, gain knowledge as to where in the world your customers are calling from – pinpointed to the suburb. (see 1300 & 1800 Number Plans)
Industry directories are often a good place to compare 1300 Number plans and services. For instance, industry body CX Central, has Smartcom 1300 Number services and solutions as its first listing in the CX Directory.
How to get a 1300 Number in Australia is as easy as asking your Smartcom representative. (see 1300 & 1800 Number Plans)
Clients with call centres or other high call volume operations are further able to slash the cost of inbound calls. (see 1300 & 1800 Number Plans)
Both number types are similar in price to set-up. However, call costs to 1800 Numbers generally cost marginally more. Other than that, the price between the two is usually nominal.
1300 Numbers are widely used by the business sector in Australia, however, some companies prefer 1800 Numbers as they can take the cost to the customer out of the equation. For instance, businesses dealing with the elderly may determine that a 1800 Number is a better fit.
Likewise, 1800 Numbers are popular sectors such as the charities and fundraising, as well as help and support lines as a result of local calls being free of charge. (see 1300 & 1800 Number Plans)
Albeit some differences, 1300 Numbers and 1800 Numbers share many things in common. Regardless, the cost of 1300 Number and 1800 Numbers in Australia is not free, and hence the cost in choosing one of the number types is a consideration. Long are the days when you needed to purchase 1300 or 1800 numbers from Telstra. Instead, 1300 & 1800 Phone Numbers and Phone Words can be purchased from various vendors that specialise in the provision of such services, including Smartcom. (see 1300 & 1800 Number Plans)
