Working your way through the maze of jargon and features associated with modern-day, cloud-based business phone systems can no doubt lead to confusion for businesses throughout Australia. From the outset, when attempting to compare business phone systems, business leaders are face with a barage of terms, such as; a Hosted PBX, Cloud PBX, VoIP PBX, Cloud Phone system, or even a Virtual PBX. Yet, quite simply, each one of these terms are interchangeable for describing a Cloud-based Business Phone Systems that are all accessed via the Internet – for small business, SME’s and corporates alike.
Cloud PBX adoption can have an immediate impact on businesses of any size, as a direct result of organisations being better equipped to adapt to an environment of constant change.
For many businesses, even a standard Hosted PBX will make a significant difference in a company’s pursuit of competitive advantage; as a result of gaining;
Depending on the Hosted PBX that you choose, cloud phone systems can deliver unprecented capabilities, including;
Cloud services such as; Cisco Webex Calling and Microsoft Teams include functions such as; video conferencing, video 1:1, collaboration; and unified communications. (see business phone system plans)
In addition, Cisco Webex Calling and Microsoft Teams enable users to communicate across multiple channels. For instance; audio, email, instant messaging, presence, document sharing, video 1:1 and video conferencing. Webinars are also a feature of Webex. Most importantly, both cloud services integrate with Microsoft Office 365.
Above all, Hosted PBX software applications deliver unprecedented agility and mobility, as a result of staff having the flexibility to work from any anywhere, and on any device.
For instance, the voicemail-to-email function enables staff to receive messages from any location via laptops or mobile devices. Consequently, the function is widely used to efficiently manage after-hours calls for sectors, such as tradesman. (see business phone system plans)
As a result of continuous softwware upgrades of a cloud-based Hosted PBX, the phone systems will continue to remain as contemporary technology, and therefore doesn’t require the expensive up-grades associated with on-premise systems. (see business phone system plans)
Hosted PBX applications deliver compelling commercial reasons to adopt the technology;
Smartcom has a range of Hosted PBX for SME’s and in particular a VoIP phone system for small business in Australia, such as; EasyCloud PBX, Smartcom CloudPBX, Webex Calling and Microsoft Teams. (see business phone system plans)
All things considered, Hosted PBX systems improve business performance as a result of increased capabilities; agility and mobility. Moreover, improve your responsiveness to the marketplace, and above all, reduce you costs across many ICT components.
Smartcom gives businesses throughout Australia the ability to consider the function requirements for your business – all from a single source, and its suitable for small business to enterprise. (see business phone system plans)
