callmyoffice virtual office

Customer-Facing Excellence.  

First Impressions come around but once. Equally, impressing your customers on a regular basis is simply good business practice. Callmyoffice provides businesses of any size the resources to respond to phone calls in a timely and accurate manner. Moreover, CallmyOffice provides the best Phone Answering Service or Virtual Office for business in Australia. Indeed a telephone Answering Service or Virtual Office that has been designed specifically for Small Business or over-flow for larger businesses.

Enhance your Brand with Customer Service Excellence.

Customers and prospects alike will immediately recognise that they dealing with quality organisation with your CallmyOffice Virtual Office or Phone Answering service. Both services include a professional voice-over, and also include an Auto Attendant IVR ie; press 1 for sales, press 2 for customer service etc.

Effective Call Management.

Choose from our three customer-facing services 1) My Virtual Office 2) My Answering Service and 3) My Office Admin. Our services are designed to provide busineses with the technical and human resources for businesses to react to the marketplace to the satisfaction of customers.

We adopt advanced technology and telecommunications to facilitate the ebbs and flow of call volumes throughout the day – whether you be a small business operator, a company on a high-growth trajectory, or a high call-volume operation requiring over-flow in busy times.

My Virtual Office

My Answering Service

My Office Admin

My Virtual Office. 

Greet your customers with a highly professional first impression. Incorporating advanced customer-facing technology, My Virtual Office is designed to give customers and prospects alike a great experince, whilst also freeing-up non-administration staff from administration tasks.

What you get……..

  1. 1300 Number or use your existing Phone Number
  2. Professional Voice-Over Greeting – Male or Female talent
  3. Call Forwarding to your Mobile, Office or our Answering Service
  4. Standard Greeting or Auto Attendant ie; Press 1 for Sales, Press 2 for Accounts etc
  5. Voicemail to Email – retrieve messages from your mobile or PC
  6. Office Hours Automation
  7. Phone Answering Service Option with SMS notification
  8. Call Report Dashboard

 

My Answering Service. 

My Answering service is much more than an answering service. Your customer’s will be greeted with a professional voice-over message before being answered by a friendly receptionist who will take the  message and then notify you by email and SMS.

What you get……..

  1. 1300 Number or use your existing Phone Number
  2. Professional Voice-Over Greeting – Male or Female talent
  3. Standard Greeting or Auto Attendant ie; Press 1 for Sales, Press 2 for Accounts etc
  4. Phone Answering Service with SMS notification

1300 Number

Professional Voice-Over Greeting

Phone Answering Service

My Office Admin.

Efficiently manage your office administration tasks with My Office Admin.

What you get……..

  1. Full-Time or Part-Time Staff
  2. Back-Office Administration tasks
  3. Front-Office Administration tasks
  4. Technology
  5. Workspace

Full/Part-Time Staff

Back-Office

Front-Office

 

Mutually Rewarding Relationships.

We consider the most potent relationship to be one of collaboration, and indeed a partnership that operates as a seamless extension of your customer-facing and/or back-office operations.

Above all, we develop mutually rewarding relationships with our clients as a means of nurturing, exceptional long-term relationships that have the capacity to exceed expectations.

Likewise, in delivering a quality services, we understand the need to work with our clients to build highly efficient and effective services that align with your brand and achieve your business objectives.

CX Central Directory.

Industry directories are often a good place to compare services. For instance, industry body CX Central, lists Smartcom as a leading provider in the CX Directory.

     

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