Cloud Hosted PBX Phone Systems are changing the way business is conducted in Australia. Often referred to as a Hosted PBX, Cloud PBX, VoIP PBX or even Virtual PBX; they are all interchangeable terms for a Business Phone System that is cloud-based, and hence is accessed via the Internet. For instance, Smartcom has a range of Hosted PBX services such as; EasyCloud PBX, Smartcom CloudPBX, Webex Calling and Microsoft Teams. (see cloud hosted pbx for business plans)
All in all, the roll-out of the NBN, and subsequent de-commissioning of the telephone copper network has been the catalyst for change in the adoption of IP (Internet Protocol) business phone systems that are hosted in the ‘cloud’ – as against traditional on-premise phone systems.
The scalability and capabilities of a Hosted PBX will suit any size business from small business, mid-size and enterprise. Furthermore, the flexibility of a cloud Hosted PBX phone system means that it is a perfect fit for any business, regardless of the business lifecycle stage.
Handsets are the only component of a quality cloud PBX phone system that are located in your office (in some cases, softphones on PC’s elminate the use of any hardware at all). All other components are hosted in the ‘cloud’. In other words, a Hosted PBX is much like a mobile phone; in that the business phone system technology and VoIP phone lines are located in data centres. (see cloud hosted pbx for business plans)
Acknowledging business continuity as paramount, a suitable, business-grade internet connection and modem is a business imperative. (see our business internet plans)
Offices with 4+ extensions require a network switch to plug not only the handsets into, but other office equipment, such as printers. On the other hand, small sites with as few as three extensions can plug phones directly into the internet modem assuming the modem has sufficient ports.
Most importantly, modern network switches will typically have POE (Power Over Ethernet) capability, and therefore able to supply power to handsets via copper ethernet cables, as against using power packs for each handset.
Smartcom uses only quality equipment such as; Yealink or Cisco IP Handsets, which simply plug into a network data port and are thereafter provisioned by remote technical support staff.
Yealink desktop and wireless handsets come standard with our EasyCloud PBX, whereas the more advanced Smartcom Cloud PBX, Microsoft Teams or Webex Calling include softphones or Mobile Apps as well.
Our cloud hosted PBX phone systems provide business with a competitive edge. For instance;
Hosted PBX adoption in Australia is at unprecedented levels. The popularity is due largely to factors that have an immediate impact on business, such as;
As a result of the above, businesses are better equipped to adapt to an environment of constant change. In addition, businesses are also able to gain a competitive edge due to gains in capabilities across the business. (see cloud hosted pbx for business plans)
Cloud services such as; Cisco Webex Calling and Microsoft Teams include functions such as; video conferencing, video 1:1, collaboration; and unified communications. (see cloud hosted pbx for business plans)
In addition, Cisco Webex Calling and Microsoft Teams enable users to communicate across multiple channels. For instance; audio, email, instant messaging, presence, document sharing, video 1:1 and video conferencing. Webinars are also a feature of Webex. Most importantly, both cloud services integrate with Microsoft Office 365.
Above all, Hosted PBX phone system software delivers unprecedented agility and mobility throughout the business sector in Australia, as a result of staff having the flexibility to work from any anywhere, and on any device.
For instance, the voicemail-to-email function enables staff to receive messages from any location via laptops or mobile devices, which is ideal for a workforce that is on the move, in particular sales executives. These functions are also widely used to efficiently manage after-hours calls for sectors, such as ‘trades’. (see cloud hosted pbx for business plans)
As a result of continuous software upgrades, cloud Hosted PBX Business Phone Systems will continue to remain as contemporary technology anywhere in Australia or around the world. Therefore, there is no requirement for expensive up-grades associated with on-premise systems. (see cloud hosted pbx for business plans)
Hosted PBX applications deliver compelling commercial reasons to adopt the technology;
In conclusion, and all things considered, cloud Hosted PBX Business Phone System adoption in Australia improve business performance as a result of increased capabilities; agility and mobility. Moreover, you can improve your responsiveness to the marketplace, and above all, reduce you costs across many ICT components.
Chief Executive Officer, VaultID
Managing Director, Corium Health
Director, GT Works
Managing Director, Media Travel
