1300 Numbers and 1800 Numbers - Go National with a 1300 Number - SmartTrak - Track Calls from Google Ads & more - Smartcom 1300 Number
17 August 2020

Dynamic 1300 Numbers Track your Marketing Mix across Channels

Dynamic 1300 Numbers add a new dimension to contemporary marketing, as they give business leaders the ability to track ad campaign performance across both traditional and digital spheres. With all capabilities of standard 1300 Numbers, Dynamic 1300 Numbers enable businesses to track and analyse the success of marketing campaigns from any number of advertising channels; including ‘above the line’, direct marketing and digital channels such as; Google Adwords, Facebook, Linkedin, Bing, Direct Email Marketing (DEM) etc.

Expand Your Customer Base & Drive Business Performance

First and foremost, standard 1300 Numbers are an easy way for organisations to gain a national footprint, and as a result expand their customer base across Australia with immediacy. Furthermore, 1300 Numbers attribute to business performance by adding significant value to business-critical elements such as;

  1. Increasing Revenue
  2. Reducing Costs
  3. Scalability
  4. Improve Customer Experience (CX)

Dynamic 1300 Numbers deliver all of the above, and in addition enable businesses to;

  1. Track Performance of Traditional & Digital Marketing Channels
  2. Reduce Marketing Mix Wastage
  3. Spontaneous results from A/B Digital Marketing Campaigns
  4. Improve ROI on Marketing Expenditure
  5. Develop Geographic, Demographic & Psychographic Profiles from Call Conversions

The above can lead to companies gaining a significant advantage over competitors, as a result of being able to quickly determine consumer response to campaigns across both traditional and digital channels. Likewise, if its call to action and lead generation that organisations seek from their advertising dollar, Dynamic 1300 Numbers make every dollar of an advertising budget accountable.

Dynamic 1300 Numbers Deliver Sales & Marketing Transparency

Dynamic 1300 Numbers enable Marketeers and Ad Agencies alike to track phone calls across mediums and brands. Further, businesses gain an immediate and accurate insight of every phone call that is received; and hence able to both measure and value calls associated with every campaign.

As a result of the above, business leaders are able to improve and iterate marketing efforts, having captured the vital statistics of phone calls as to which marketing sources are generating the most calls and conversions.

In addition, Dynamic 1300 Numbers identify where in the world your customers are calling from – pinpointed to the suburb! The effect of Dynamic 1300 Numbers also provides business leaders with the ability to determine call patterns – as to peaks and troughs from the different advertising channels, and hence have the information on-hand to resource operations accordingly. Likewise, business leaders also have call reports that include ‘calls answered’ (or not answered) by your call centre or sales staff.

 

Your Digital Marketing Should be More than Clicks & Conversions

Incorporating a clever mix of software and telecommunications, the tracking capabilities of Dynamic 1300 Numbers can extend management’s insight of marketing and ‘Business As Usual’ activities beyond merely clicks and online conversions. Instead, business leaders across all disciplines are able to ‘look under the bonnet’ and explore the real-world interactions throughout all components of the marketing mix.

Above the Line Accountability

Traditional media campaigns can also be tracked via Dynamic 1300 Numbers. A couple of ways used are to track campaign performance include; 1) Time-to-Air Response Tracking of TV and Radio, 2) A pool of phone numbers used to track responses from different mediums and channels, and 3) Incorporation of an auto attendant for callers to enter codes used for print mediums in particular.

Perfect for Direct Marketing

Using a pool of phone numbers can be a highly effective means of tracking responses from direct marketing TV and any other form of direct marketing for that matter. Dynamic 1300 Numbers adds a new dimension to measuring direct marketing campaign performance and media channels incorporated with digital campaigns in reports.

Digital & Traditional Media as One

For many organisations, Dynamic 1300 Numbers can be a highly efficient means of both managing marketing expenditures and determining which campaigns and mediums are most effective. Moreover, with real-time reporting at your disposal, marketing activity can be tested across mediums to optimise the overall performance.

Unified Call Tracking Reports.

Say goodbye to spreadsheets and manual reporting from PBX systems! Instead, host statistical and graphical reports from multiple sources in a secure cloud-based platform with Dynamic 1300 Numbers.

Reports are derived from online & traditional media + telco;

  1. Traditional Media
  2. Digital & Social Media
  3. Traditional & Digital Integration
  4. Operational and Business Applications

Unified Reports: Telecommunications, Adwords & Social Media

With tailored tracking scripts on your website, you can track individual calls back to an online source in the same way that Google Analytics works, with the additional insight of actual calls generated from online marketing – collecting information such as:

  1. Source Medium & Content of Calls
  2. Keywords, Referrers and Campaigns
  3. AdWords Conversion ID, Google CLID, Landing/Conversion Pages
  4. IP Address, Device Details (Mobile or Desktop)
  5. Caller ID, Date/Time, Duration, Country/State/City & Endpoint
  6. Call Recording, Call Disposition (Answered, Not Answered etc.)

Operational & Business Applications

Dynamic Call Tracking can also be used as an efficient and cost-effective means throughout organisations for non-marketing activity ie;

  1. Product Warranty Management
  2. Inventory Management
  3. Store Location Call Diversion
  4. Revenue Performance Management
  5. Customer Satisfaction Surveys

 

Contact Us Today to learn more about Smartcom Dynamic 1300 Numbers; Ph: 1300 196 386 or email us; info@smartcombusiness.com

 

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    Smartcom Business Communications